Switching to ROO
Other AI handles the easy stuff. ROO finishes the job.
If your current software stops at the edge cases, the after-hours calls or the moment it needs a person, your team is still finishing the job.
- Escalated back to you
- Same rule after hours
- Ignored the property notes
- Still needs a coordinator
Where other tools stop
You bought software. Your team still finishes the job.
It stops at the edge case.
And hands it back.
Same rules after hours.
As at noon on a Tuesday.
One rule for every property.
Yours aren't the same.
Three people per exception.
To close one ticket.
It never read the notes.
So it guessed.
You still need a coordinator.
To babysit it.
What changes
Same portfolio. A different way to run it.
Most maintenance software: Hands the hard ones back to you
ROO: Works the edge case, and asks only when it needs you
Most maintenance software: One rule for every property
ROO: Rules by trade and by property group, in plain English
Most maintenance software: Same behavior day and night
ROO: Your hours, your emergency routing, your vendors' quiet hours
Most maintenance software: Ignores your property notes
ROO: Reads your vendor notes and instructions, and follows them
Most maintenance software: You teach it your process
ROO: We design a better process with you first
Most maintenance software: Another portal to check
ROO: Works inside your PMS, in Slack and on your phone
From customers who switched
“We’ve tried call centers, offshore call centers, in-house. The differentiator is the hybrid — the AI, with the human element behind it.”
Ben JacobsManaging Director, Residential Renters LLC“Since adopting Vendoroo’s AI agents, I don’t even have to think about maintenance anymore — the system runs itself.”
How the switch works
We’ve done this 500+ times.
- 1
We map how you operate
And design a better process with you.
The ROO Method - 2
Keep your PMS
We connect to it.
Integrations - 3
Bring your vendors and rules
Your list and your preferences, in plain English.
- 4
Go live in phases
Start with triage, add the rest when you're ready.
Going live is fast. We stay with you while your team makes the shift.
Side by side
Bring what you’re using today.
We'll show you what ROO takes over, side by side.
FAQ
Questions, answered.
Stop paying people to finish the job.
The Vendoroo Guarantee. If Roo dispatches the wrong vendor, we cover the trip fee.