Real customers. Real results.
Operate like the top 1% of operators.
Results
What they have reported.
Real Property Management Titan
70 units
run with no staff besides Roo
“We did half a million dollars this year on 70 units with no staff, except for of course, our AI teammate with Vendoroo.”
Read story: Real Property Management Titan
Tim RichardsBroker/OwnerResidential Renters LLC
95%
of the maintenance workload off the team
“Now that 95% of the workload for our maintenance has been taken off, we've been able to focus more on that client relationship.”
Ben JacobsManaging DirectorDream Big Property Management
14 → 4
days to resolve an average work order
Average work order resolution went from 14 days to 4.
Happy Homes
97%
of the maintenance department's work automated
The maintenance department runs at 97% automation, with Bill leading the AI team.
Read story: Happy Homes
Bill DavyMaintenance ManagerSafe House Property Management
95%
automation by April, up from about 40% in December
Went from about 40% automation in December to 95% by April.
PMI Santa Cruz
“Vendoroo saves me a lot of time so I can get out of the mundane day-to-day stuff and focus on growth and strategy.”
Amy WalkerManaging Agent & Broker
Real customers
Teams come to us when other AI hasn't worked.
Some had tried other tools. Some didn't trust AI at all. All of them still run on ROO.
“I have watched Terminator. I don't want some robot coming in here and screwing up what we started.”
“An owner called and asked me, was I really talking to a girl, or was that AI? I said it was AI. He said she did a fantastic job.”
Ryan TinsleyTinsley Properties “At the time there were four of us in the office. Most days three out of four were saying no to Vendoroo.”
“At six weeks I was about to send a plumber to a leak. Roo assigned an HVAC company — it picked up that it was the system leaking. They were on the money.”
Bill DavyHappy Homes Property Management“I just don't trust anybody to my maintenance.”
“When I saw who they would assign, I was like — oh, that's who I would have assigned.”
Penny BradfordPMI Arrico Realty
Proof
In our customers' words
“What we used to have to do is go into AppFolio, find the work order, do the research, call the vendors, go through all the motions. That could take hours. Today we go into Roo, there's maybe one or two prompts and we're good to go. And it takes 60 to 70 seconds.”
Chapin HemphillKeyrenter Boise“As we grow, it just becomes more chaotic. Often the biggest challenge is just understanding what’s going on.”
Kyle FredericksonVP, Keyrenter Boise“We've tried call centers, offshore call centers, in-house. The differentiator is the hybrid — the AI, with the human element behind it.”
Ben JacobsManaging Director, Residential Renters LLCThe result
What top 1% operations look like.
- Under2 min
- Response times, with 24/7 coverage
- 94%
- Resident satisfaction
- 37.5%
- Faster resolution
- 35%
- Fewer open work orders
And one coordinator per 1,000 doors.
PropertyManagement.com 2026 VPI report, maintenance category: ROO — Best Performance and Happiest Customers.
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ROO runs the day-to-day, so you can focus on what matters most.